Our opinion of restaurant sites is usually like our opinion of airline sites – they generally stink. That’s why it’s refreshing to see Norwegian Airlines’ site. It’s clean, and simple, and functional. They’ve taken a lot of the business out of the home page, and put it in the hamburger drawer menu, so you can concentrate on the thing you need to really do – find a flight – nice.
How CX (Customer Experience) Can Combat Customer Churn
A seamless customer experience (CX) can reduce churn and boost retention. Discover essential design strategies that transform frustrating user journeys into engaging, personalized experiences that build loyalty and trust.
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