Nice design update for getsatisfaction.com. I really like the background image with the text based slideshow on top of it. I love the three screenshots that enlarge as you mouse over them.

I do however think the page is missing a really clear and simple call to action. The three gold(ish) buttons do stand out, but they are three different paths that you can take off into. That might be their purpose – I lack the insights that the site’s designers have but playing armchair designer here, that’s what I see and what my gut is telling me about it.