As you may know Jay and I were able to attend Future of Web Apps in Miami this past February. We recently did a presentation covering what we got from the conference to the RefreshColumbia group.
How CX (Customer Experience) Can Combat Customer Churn
A seamless customer experience (CX) can reduce churn and boost retention. Discover essential design strategies that transform frustrating user journeys into engaging, personalized experiences that build loyalty and trust.
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