In our screen cast review of this site Jay and I talked about how the top half of this website is pretty awesome. The navigation and the mega drop down designs are quite nicely done. The overall look of the site is clean and has a decent welcoming feel to it. However Jay and I felt that as you make your way down the page the experience really begins to fall apart for us.
How CX (Customer Experience) Can Combat Customer Churn
A seamless customer experience (CX) can reduce churn and boost retention. Discover essential design strategies that transform frustrating user journeys into engaging, personalized experiences that build loyalty and trust.
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