I like the overall treatment to this site design. It feels a bit like Microsoft esthetic (but better executed) which is just fine and looks great here.
Designing for Errors: Creating User-Friendly Contingency Plans
Contingency Design hinges on empathy, understanding user frustration, and transforming errors into positive impressions. By embracing these principles, you enhance user experiences, retain customers, and boost revenue in the competitive digital landscap
You can tell how great they are by all the ribbons from other sites they tacked onto the side.
Those drive me crazy too man.