Yes – I know, I’m late to the party on Serial – I’m still in Season One, and I’m hooked! As far as the design – what first pulled me to this site was actually the podcast player – I’ve spent a lot of time on podcasts of all kinds in the past couple of months, and have seen the worst UI, and thus UX out there. So I loved the layout, how clean and sleek the player is – and how well integrated it is to the site design. Also love the detail on the illustrated video loops on Season Tw0 – and the progression of the design from season to season. No spoilers please… yeah right… not in this industry…
How CX (Customer Experience) Can Combat Customer Churn
A seamless customer experience (CX) can reduce churn and boost retention. Discover essential design strategies that transform frustrating user journeys into engaging, personalized experiences that build loyalty and trust.
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