Huge has always been about the experience. Their new website is nothing short of great expectations as far as i’m concerned. Good experience, and good mental model of the website – backed up by the overlay navigation. I also kind of dig the way the main projects work like a splash page, that’s probably blasphemy to a lot of you but in this instance I quite like the experience, they are a client services company after all and only as good as their last client.
How CX (Customer Experience) Can Combat Customer Churn
A seamless customer experience (CX) can reduce churn and boost retention. Discover essential design strategies that transform frustrating user journeys into engaging, personalized experiences that build loyalty and trust.
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