Visually, there is some good stuff going on here. The main texture is nice and color is used well to help frame out the site. The photos stand apart from the background and add a lot of vibrance to the page. Small touches of hand-drawn elements keep things feeling a bit more natural. The typography seems a little disjointed though. The italicized serif font is overused and makes things harder to read. I like how they’ve handled the menus and it’s a nice touch that they have a downloadable PDF clearly marked for each section if you need it.
How CX (Customer Experience) Can Combat Customer Churn
A seamless customer experience (CX) can reduce churn and boost retention. Discover essential design strategies that transform frustrating user journeys into engaging, personalized experiences that build loyalty and trust.
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