This is a fun website, the design is loose and the content pretty well organized. I like the earthy “throw-back” feel to the colors and typography.
How CX (Customer Experience) Can Combat Customer Churn
A seamless customer experience (CX) can reduce churn and boost retention. Discover essential design strategies that transform frustrating user journeys into engaging, personalized experiences that build loyalty and trust.
This isn’t actually too bad, it’s been able to combine many different techniques such as grunge, vector and strips to make this look not too badly… The only thing that i would dispute is too much consistency with that light yellow…