Here’s the updated Get Satisfaction website. I think this is a huge improvement over the old design (which wasn’t that bad mind you.) The simplistic illustrations really stand out an give the site character, it’s overall much simpler and cleaner in what it’s asking you to do. Making the search prominent like that really puts the focus on people using the site to get into communicating with companies. The signup is very subtle, and the fact that the main call to action other than search is to just “learn more” is stellar.


Gene Crawford

With over a decade of experience in the industry he has overseen the design and architecture of hundreds of web sites and applications. An active member in the design community, he's the editor & producer of, the ConvergeSE, ConvergeFL, ConvergeRVA and the Breaking Development conference series.