Stephanie Walter

I'm Stéphanie, a UX Researcher & Product Designer. I also write articles on my blog, teach design and speak at conferences & workshops events all around the world. And I recently wrote a book on User Journey Maps.

Clean and straightforward website design. As expected from a UX pro 🙂

I really dig the illustration and little floating parts of it. Such great content here as well. Enjoy!

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News & Articles

How CX (Customer Experience) Can Combat Customer Churn

How CX (Customer Experience) Can Combat Customer Churn

A seamless customer experience (CX) can reduce churn and boost retention. Discover essential design strategies that transform frustrating user journeys into engaging, personalized experiences that build loyalty and trust.

Is Graphic Design Dead?

Is Graphic Design Dead?

Graphic design isn’t dead, it’s evolving. Inspired by a Threads post, this piece dives into the art vs. design debate, AI’s impact, and why selling your value matters.