There are two things that I find engaging with this website design. First is the search, or “browse”, design. It looks very much like a large search bar, but is broken down with two select boxes. It is rather intuitive and even though it could just sit there and function as normal navigation would, the fact that it’s laid out as a search bar makes it feel more useful and that the website is doing way more than just sorting content. The other is the vibe the site gives you, it really has the tone of a business that’s going to help you do what they say they’ll do. That’s not always easy to do. Very nice work here.
How CX (Customer Experience) Can Combat Customer Churn
A seamless customer experience (CX) can reduce churn and boost retention. Discover essential design strategies that transform frustrating user journeys into engaging, personalized experiences that build loyalty and trust.
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