One thing not to ask a designer and three reasons why It happened again yesterday. I was working through the details of some random user interface problem, and a new email landed in my inbox. As soon as I read the harmless subject line, my heart sank a bit. I’d been...

It’s hard being a superhero. Take The Hulk. The Hulk can lift 150 billion tons.* The Hulk can use his thunderclap to blast away enemies. The Hulk can heal himself in seconds. But! There are things the Hulk can’t do. The Hulk can’t go on dates, do needlepoint, or wash...

There are few questions for which the answer is always “yes.” Do you want coffee? Yes. Always yes. There is never a bad time for the nectar of the gods. Should you re-watch another episode of Game of Thrones? Yes. Every episode is amazing. Every single one deserves a...