This weeks podcast features 3 sites, Matt Dempsey (mattdempsey.com), Kerry Nehil (kerrynehil.com, and Lealea Design (lealea.net).
How CX (Customer Experience) Can Combat Customer Churn
A seamless customer experience (CX) can reduce churn and boost retention. Discover essential design strategies that transform frustrating user journeys into engaging, personalized experiences that build loyalty and trust.
So that’s the problem with recording the podcast a few days before you post it. We’ve gone ahead and launched our new site design. Enjoy!
(blush) you guys… I am very happy with your analysis, because it hit most of the goals I had with the site. Thanks for taking the time out to point out your thoughts on the site.
Oh, and it’s pronounced “lay-ah lay-ah”
😀
Thanks, Lea, I’m just sorry we couldn’t spend more time on it!