BizCraft Episode 47: “How you do your business” with Rob Harr from Sparkbox

BizCraft Ep.47

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About the Show

This is BizCraft, the podcast about the business side of web design, recorded live almost every two weeks. Your hosts are Carl Smith (@carlsmith) of nGen Works and Gene Crawford (@genecrawford) of UnmatchedStyle.

Episode Overview

In this episode of BizCraft Carl and Gene talk to Rob Harr (@robertHarr) Vice President of Sparkbox about how they price projects, company culture and other various business opinions – which Rob has plenty of!

Show Flow:

Discussed pricing; Sparkbox does hourly. Runs projects like “software development” projects.

Utilizing UX & Design as just a part of the project a “value add” so to speak.

Rob’s approach is not dogmatic to hourly pricing, he suggests doing what works best for you and your group.

Discussed the differences between hourly vs. value pricing and some pitfalls with both.

What really is a “value based” price?

“Collaborative Estimation” Rob is a big proponent for bringing clients into the proposal process itself.

How do you handle local vs. distributed people in your organization.

Talked about culture at Sparkbox.

We all use Slack and love it!

HIpchat vs. Slack and the culture ouf using them.

Clients in Slack or Hipchat or Basecamp….

Drinks at end of show:

Rob: Fat Tire
Carl: Aardwolf Pale Ale
Gene: Rogue Chocolate Stout


Gene Crawford

With over a decade of experience in the industry he has overseen the design and architecture of hundreds of web sites and applications. An active member in the design community, he's the editor & producer of, the ConvergeSE, ConvergeFL, ConvergeRVA and the Breaking Development conference series.