User Experience is so much more than the stuff we do. And certainly it is more than our collective assumptions, failings and shortcomings. It has far more to do with relationship skills than coding & design skills.

Review of Jason Beaird’s new 2nd edition book & we’re also going to give away a copy to one of our readers!

Talking about what we can expect at the In Control Web Design Conference with Christopher Schmitt founder and producer.