BizCraft Episode 15: Poaching employees & tough client situations

BizCraft Ep06

Play or Download this Episode (Recorded live on 12/14/2012)

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About the Show

This is BizCraft, the podcast about the business side of web design, recorded live almost every two weeks. Your hosts are Carl Smith (@carlsmith) of nGen Works and Gene Crawford (@genecrawford) of UnmatchedStyle.

Episode Overview

Carl discussed “poaching” and whey people leave a job. Money, politics or just wanting to get better by going elsewhere. The ins-and-outs of what this is made of and how Carl works to stop it.

We shared a story about an incident where a client asked Gene to take less money for a project even though they’d all agreed on a set amount. Just because the client said they made a mistake and didn’t do the math correctly. (Don’t back down kids.)

Here’s the link to Aaron Draplin’s Portland Creative Mornings talk.

Questions from the kids:

Ben B: I did some work for a client without a contract (dumb i know). They owe me a large some of money and it’s been over 90 days and I cannot get them to pay. What recourse do I have? I was part of a team so I do not have control over the website files anymore.

Keaton Taylor: What would you say is the best ay to light a fire under a client’s ass on a stalled web project? I’ve talked briefly with a friend who also has this problem about sending out a letter (or an email or going to the business) offering a kill fee or letting the client know that if we haven’t moved forward with this project in the next 30 days it will be suspended indefinitely and there will be a charge to reinstate the project as active. What are your thoughts on this option, what have you done in the past?

Beers from the end of the show

(Once again we forgot to mention what beer we were enjoying… The shame!)
Carl: Carl: Intuition Aleworks Jon Boat Ale
Gene: Rouge Chocolate Stout

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Gene Crawford

With over a decade of experience in the industry he has overseen the design and architecture of hundreds of web sites and applications. An active member in the design community, he's the editor & producer of, the ConvergeSE, ConvergeFL, ConvergeRVA and the Breaking Development conference series.